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Topic · 7 guides

Automation & Integrations

What to automate first, which tools to use, and the mistakes that make automations fragile.

Automation · 3 min read

What Is Business Process Automation?

Business process automation explained without jargon: what it is, the three ingredients every automation has, and how to spot a process worth automating.

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Automation · 3 min read

Best Tasks to Automate in a Small Business

The automations that repay their setup fastest in a service business, in the order we would build them, with what each one involves.

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Automation · 3 min read

How to Automate Customer Follow-Ups

A practical guide to building follow-up sequences for new leads, open quotes and past customers, with timing, wording and the rules to respect.

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Automation · 3 min read

Zapier vs Make vs n8n: Which Automation Tool Should You Use?

A practical comparison of the three best-known automation platforms: how each one works, how it is priced, and which suits which kind of business.

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Automation · 4 min read

How to Automate Estimates and Invoices

How to stop retyping job details. A step-by-step approach to connecting estimates, invoices and payments so each is created from the last.

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Automation · 4 min read

How to Connect Your CRM With Your Website

Four ways to get website inquiries into your CRM automatically, what to send across, and how to test that nothing is being lost.

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Automation · 4 min read

Common Automation Mistakes and How to Avoid Them

Automations fail in predictable ways. Nine mistakes that make them fragile, annoying or harmful, and the habits that prevent each one.

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